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Where can I leave my bags if the room is not ready or if I have already left the room?
Our luggage room is open to our customers 24/7.
Information request ?
Am I allowed to bring a pet?
Yes, animals are accepted for an extra fee of €30 per day. Please notify us before your arrival.
Do you provide transportation services?
Yes, we provide a private chauffeur service that we advise you to book at least 48 hours before arriving at the hotel. To book this service, please send us an e-mail or contact us via Facebook with the following information: flight number and the name of the airline, departure city, time of arrival and number of people. The chauffeur will wait for you at your exit in Nice with a sign displaying you name.
Can I organize a surprise for my partner or a friend before the day of arrival?
Our concierge service will be happy to help you organize a surprise with flowers, champagne, etc.
Can I modify my reservation?
If booked on our website then you can modify your reservation by clicking on the “modify my reservation” link found in the confirmation e-mail. You may also contact us directly by e-mail. If you booked through a third-party (online booking agency or travel agency), you will need to contact them directly.
What is the difference between a debit and pre-authorized transaction on my bank card?
A pre-authorized transaction is often confused with a debit transaction. As purchases at a point-of-sale are instantly debited and deducted from your available balance, pre-authorized transactions are only temporarily held. The duration of a pre-authorized transaction tends to vary. Your bank can provide information on how they operate in this case.
What types of payment do you accept?
You can pay by bank card, Visa, Mastercard, American Express and in cash. The hotel does not accept payment by check.
Do you have a parking lot?
Yes, we have an unattended parking lot available for our customers upon reservation. You can book a space in the parking lot on our website or Facebook page. The additional cost is €20 per day.
What do you serve for breakfast?
We offer an all-you-can-eat breakfast buffet for €15 per person. It includes pastries, fresh cheeses fruit, different cereals as well as a selection of fresh breads and deli meats. Hot drinks and fruit juices are also included. We can serve fried/scrambled eggs, omelets and pancakes on request.
Can I receive an invoice before my stay?
If required, we can send you a pro-forma invoice before your stay. The invoice will then be modified at the end of your stay.
Where is the hotel located?
We are located in Cap d’Antibes, just a few minutes from Juan-les-Pins and Antibes. In the "Map & Location" tab, you can click on the map to view the location of the hotel.
We are traveling with children. Can we have an extra bed placed in the room?
A cot (free of charge) or an extra bed (€30 / day) can be placed in some of our rooms. To confirm your request, please contact us by e-mail before your arrival.
What is included in the rate?
If you book via our website, Facebook or e-mail, tourist tax is included in the rate. Breakfast is €15 extra per person.
From what time do I have to check-out of my room?
Our check-out time is 11:30am. If you would like a late check-out, please contact reception.
Can I check-in after 8pm?
Reception is open from 8am to 8pm. To request a late check-in, please notify us in advance.
From what time can I check-in?
You can check-in starting from 1:30pm but if you arrive earlier, you may store your luggage in our luggage room.
Should I wish to have a duplicate of my invoice, how do I go about it?
Simply send us a request via our website or e-mail if you require a duplicate. Remember to include a fax number or a postal address to receive the invoice.
What is the difference between a superior room and deluxe room?
The size of the room. We have superior rooms starting from 16m² while the deluxe rooms are more spacious, starting from 19m².